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Professional Support

In most circumstances, I respond to emails quickly and fix problems and/or bugs fast. However, I cannot do it for all requests or always. If you need to make sure that I will take care quickly of any problems, this a guideline to the costs.

Installation and Initial Configuration

Extended Support

For users that require an affordable way to get quick and authoritative response to questions, bug reports and fixes, support beyond initial installation is available as follows.

PlanCostResponse time AvailabilityCommunication
Basic$50/monthnext day 8am-5pm-EST Mon-Friemail
Standard$100/monthsame day 8am-5pm-EST Mon-Friemail
Premium$250/month4 hrs 8am-5pm-EST Mon-Friemail
24x7-daily$200/day1hr anyphone/email
24x7-weekly$700/week1hr anyphone/email
24x7-monthly$1,250/month1hr anyphone/email
incident-email$50/60 min anyemail
incident-phone$50/30 min anyphone

Custom Support

For custom configurations, porting the software to other operating systems or older OS releases, or special development requests, professional support is available for a modest fee.

Personal Donations

Personal donations to support iNoaaport and Nbsp development are welcome ($100 maximum).

For more information contact us.