For users that require an affordable way to get quick and authoritative response to questions, bug reports and fixes, support beyond initial installation is available as follows.
| Plan | Cost | Response time | Availability | Communication |
|---|---|---|---|---|
| Basic | $50/month | next day | 8am-5pm-EST Mon-Fri | |
| Standard | $100/month | same day | 8am-5pm-EST Mon-Fri | |
| Premium | $250/month | 4 hrs | 8am-5pm-EST Mon-Fri | |
| 24x7-daily | $200/day | 1hr | any | phone/email |
| 24x7-weekly | $700/week | 1hr | any | phone/email |
| 24x7-monthly | $1,250/month | 1hr | any | phone/email |
| incident-email | $50/60 min | any | ||
| incident-phone | $50/30 min | any | phone |
For custom configurations or porting the software to other operating systems or older OS releases, professional support is available for a modest fee.
For more information contact us.